Facilitator of front-line staff engagement; relentless pursuit of error recognition & continual performance improvement, resulting in enhanced Patient Safety. Certified in Healthcare Quality & Patient Safety. Certified as Lean Six Sigma Green & Black belt practitioner. Maintain licensure as a Registered nurse, with 27 years of clinical experience in Intensive Care, previously have certification as a Critical Care Clinical Nurse Specialist. Able to recognize barriers to effective change and engage clinicians and others in healthcare, through the process of improvement and sustained change.
Proven leader on a not-for-profit board of directors, currently serving as President for the National Association for Healthcare Quality (NAHQ). NAHQ equips Healthcare Quality leaders with solutions to improve outcomes, lower costs, and demonstrate indispensable value to their organizations through education, certification, and defining future needs.