Experienced Quality Director with 20+ years experience. Successfully taken several Health Plans through NCQA accreditation, scoring 97% or higher on standards. Successfully completed NCQA Corporate Accreditation for national organization. CPHQ certified, NAHQ Board of Directors/Director-at-Large, NAHQ SME for NCQA Accreditation, Six Sigma Yellow Belt certified. "Quality is never an accident. It is always a direct result of intelligent effort." John Ruskin My goal is to provide intelligent effort to improve the delivery of quality-based, affordable health care to those who seek it. Specialties: NCQA Accreditation, HEDIS improvement Strong communication skills 25 plus years as a Registered nurse MSA with concentration in Healthcare Admin BSN