Experienced Quality Director with 15+ years experience. Successfully taken several Health Plans through NCQA accreditation, scoring 97% or higher on standards. Successfully completed NCQA Corporate Accreditation for national organization.
CPHQ certified, NAHQ Board of Directors/Director-at-Large, NAHQ SME for NCQA Accreditation, Member NCQA Virtual Advisory Board, Six Sigma Yellow Belt certified
"Quality is never an accident. It is always a direct result of intelligent effort." John Ruskin
My goal is to provide intelligent effort to improve the delivery of quality-based, affordable health care to those who seek it.
Specialties: NCQA Accreditation, HEDIS improvement
Strong communication skills
25 plus years as a Registered nurse
MSA with concentration in Healthcare Admin